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I could not have been more disappointed in the way this job was handled.

I spent over $50,000 on this project and it took from October to January to finish. Allied had to come back and redo or fix nearly everything they did.

Substandard work ,substandard materials, what they quoted was not the work they did.

See pics

The jobsite was sloppy, they left a box trash on my back patio, tiles everywhere, it was a complete mess from start to finish.

The supplier they use for the coping around the pool had one color of coping in the show room and delivered a completely different color to the job site. This happened twice until we had to go pick another color at a different supplier, in all it took three attempts to get the coping color correct.

I paid for upgraded travertine tile but what they put in was substandard travertine with huge epoxy patches they ended up having to come out and replace 48 of the tiles. I asked for a refund on the difference of the upgraded travertine to the travertine I received and they refused. See pics

They tore my backyard up and told me they would fix anything they did.

This was not true . I had to have them come out three times before they finally put enough sod down to patch the trenches they dug out in my backyard.

If I had not complain they would have not have fix it. See pics

All in all it was a terrible experience for my wife and I.

Phil Denton

Preferred solution: Price reduction.

Location: Sugar Land, Texas

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